Blackthorn Consulting provides a range of customizable solutions for online retailers that simplify day to day management of the business. Our front-end consists of a customizable catalog driven retail site and shopping cart, and is combined with a comprehensive back-end supporting purchasing, inventory control, order management, shipping and problem resolution.
We know that every customer is different - for this reason, our modular system can be customized to meet individual requirements. Whether you are a dropshipper, eBay seller or small to medium online retailer, our unique combination of software and services will make managing your business a breeze. Contact us today for a free consultation.
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Order Management
• Automated (Online) Order Entry
• Manual Order Entry
• Quote Generation
• Invoice Generation
• Order Queue and Lookup
• Full Order Detail View
• Repeat Customer Identification
• Coupon/Discount Capabilities
• Customer eMail Linking
• Customer Mail List Management
• USPS Address Normalization
• Order to Product Cross Linking
• Multiple Payment Gateways
• Full Reports with Exports
Shipping & Issue Resolution
• USPS Address Normalization
• USPS, UPS, Fedex Integration
• Automated Shipping Labels
• Barcode Scanner Integration
• Order Flagging
• Order Modifications
• Order Tracking Links
• Unlimitied Notes Fields
• Customer Information Link
• Shopping Cart History
• Automated Response on Order
• Automated Response on Ship
• Automated Response on Inquiry
• Integrated Returns
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