Blackthorn Consulting provides a range of customizable solutions for online retailers that simplify day to day management of the business. Our front-end consists of a customizable catalog driven retail site and shopping cart, and is combined with a comprehensive back-end supporting purchasing, inventory control, order management, shipping and problem resolution.
We know that every customer is different - for this reason, our modular system can be customized to meet individual requirements. Whether you are a dropshipper, eBay seller or small to medium online retailer, our unique combination of software and services will make managing your business a breeze. Contact us today for a free consultation.
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Order Management
- • Automated (Online) Order Entry
- • Manual Order Entry
- • Quote Generation
- • Invoice Generation
- • Order Queue and Lookup
- • Full Order Detail View
- • Repeat Customer Identification
- • Coupon/Discount Capabilities
- • Customer eMail Linking
- • Customer Mail List Management
- • USPS Address Normalization
- • Order to Product Cross Linking
- • Multiple Payment Gateways
- • Full Reports with Exports
Shipping & Issue Resolution
- • USPS Address Normalization
- • USPS, UPS, Fedex Integration
- • Automated Shipping Labels
- • Barcode Scanner Integration
- • Order Flagging
- • Order Modifications
- • Order Tracking Links
- • Unlimitied Notes Fields
- • Customer Information Link
- • Shopping Cart History
- • Automated Response on Order
- • Automated Response on Ship
- • Automated Response on Inquiry
- • Integrated Returns
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